FAQ

Frequently asked questions.

Plain answers about the product, the plans, the referral program, and your data. For the longer version, see Help. If yours isn't here, ask us directly.

Getting started

What is ExeFast?
ExeFast is where you build, run, and own AI agents that do real work. You start with an executive assistant on day one and add custom agents of your own as you grow.
What is Gig?
Gig is your executive assistant. It helps you plan and execute — from an abstract idea to the next concrete step. The agents you build yourself are the ones you name, shape, and teach your business.
Do I need to know anything about AI to start?
No. You work in plain language, the way you would with a capable new colleague. You do not need to learn a syntax or choose a model.
How do I start?
Sign up with Google, or with an email address. Free is $0 and needs no card.

Plans, seats, and usage

What are the plans?
Four, each a single flat price: Free at $0, Plus at $5 a month, Pro at $20, and Business at $80. Each includes a monthly usage allowance and a number of seats that grow by tier.
What is a seat?
One agent instance — its own name, personality, skills, and purpose. Free includes 1 seat, Plus 2, Pro 5, and Business 10.
What is the usage allowance?
Every plan includes a set amount of monthly usage, which is what running your agents consumes. Higher plans include more. When you run out, you can upgrade or wait for your next monthly allocation.
What happens to my allowance when I change plans?
Your allowance is set to your new plan's amount — it is not added to what is left. Unused allowance does not roll over, in either direction. When you upgrade, you pay only the difference to reach the new tier, and your balance becomes that tier's full monthly allocation.
Can I cancel anytime?
Yes. Plans are monthly with no lock-in, and you cancel in one click.
Is there a free plan?
Yes. Free is $0 — your executive assistant on the web, with a limited monthly allowance. No card required.

Channels and models

Where can I use ExeFast?
On the web on every plan, on Telegram from Plus, on WhatsApp from Pro, and on Slack on Business. One account, wherever you started.
Which AI models does ExeFast use?
All major AI models in one place: Gemini, ChatGPT, Claude, DeepSeek, and more. Which ones you reach depends on your plan — standard models on every plan, premium and frontier open-source models from Pro, and frontier AI models across leading providers on Business.
What is the AI Voice Assistant?
An AI receptionist that answers your phone. It's a $40-a-month add-on to any paid plan, with 200 minutes included. Extra minutes are $0.20 each, billed in 100-minute blocks.

Building and owning

Can I build my own agents?
Yes. Give an agent a name, a role, a tone, and instructions in your own words. It is yours to shape as your business changes.
Do I own what I build?
Yes, fully. Your agents are yours, with no transfer of rights to us.
Can I use my agents outside ExeFast?
Yes, from Plus. Deploy them with their skills, tools, and workflows on your own device, your website, or another platform, using your personal API key.
What is a personal API key?
Your own key for reaching models through ExeFast from anywhere. It is included from Plus, and it is what makes an agent you deploy elsewhere keep working.
Can I charge my own customers?
Yes. If you offer an agent to your own customers, you set your price and collect payment directly. ExeFast is never a party to that transaction.

Sharing and earning

What is agent handoff?
You build an agent for a specific person or business and hand it to them to try. They get a working agent, personalized to them, before they decide anything. If they subscribe to keep it, we pay you half of their subscription for as long as you are both subscribed. Anything you charged them to build it is yours, in full.
How does the referral program work?
When someone you refer subscribes to ExeFast, we pay you half of their recurring monthly subscription for as long as you both stay subscribed. It is paid from our own revenue. Earnings accrue every month; payouts follow a 30-day qualifying period and tax verification. Direct referrals only.
When do I get paid?
Earnings accrue from the first payment. Payouts follow a 30-day qualifying period and tax verification, with a $100 minimum and payment 30 days after the period closes. The full terms are in the Referral Program Terms.

Sponsorship

What is sponsorship?
Someone can buy a paid ExeFast plan for someone else. A sponsor purchases a pack of up to ten Slots, and each Slot gives one person a paid plan for the sponsored period, on that person's own account.
Is a sponsorship a donation?
No. It is a commercial purchase from a for-profit company. ExeFast is a benefit corporation, which is a for-profit form — not a nonprofit. Sponsorship is not a charitable contribution and is not tax-deductible.

Privacy and trust

Do you train on my data?
No. We do not train our models on your content and we do not sell your personal information. Your prompts go to model providers to produce your result and are not kept by us beyond what is needed to answer. The specifics are in our Privacy Policy.
Can I delete or export my data?
Yes. You can export what you have built and delete your content. Deleted content is removed from our live systems straight away and is not returned to the service.
Where is ExeFast available?
Globally by default, excluding a small number of regions where law, sanctions, or payment coverage prevent it.
Is ExeFast a nonprofit?
No. EXEFAST INC is a Florida benefit corporation — a for-profit company with a public benefit purpose written into its charter: expanding access to AI tools and promoting economic inclusion for underserved individuals and communities.

Support

How do I get support?
Email support@exefast.ai, or call 1-888-788-6898, toll-free in the US.

Still curious

Talk to us.